thank you for choosing nobis
Enjoy complimentary Standard shipping on all orders. All addresses within Canada are shipped via UPS courier service. Please note that we do not ship to PO boxes or freight forwarding companies (containers).
HOLIDAY RETURN POLICY
All orders placed from November 1, 2021 to December 6, 2021, are eligible for return or exchange until January 7, 2022. All orders placed on December 7, 2021 and after will follow our standard 30-day return policy.
Please allow approximately 3-6 business days for delivery of your order.
In partnership with Swyft, Nobis is happy to offer Accelerated Same Day Shipping or Accelerated Next Business Day Shipping to select Toronto addresses. If you are eligible, you will be able to select one of these Swyft shipping options at checkout.
Please allow 1-2 business days for your order to be processed, before it is dispatched by UPS. Delivery timelines commence up to two business days following the date of purchase.
All orders are processed and delivered Monday through Friday, excluding holidays.
Some rural addresses may take longer for delivery.
Complimentary return labels are provided within 30 days of your purchase for all eligible items in original condition and packaging. To initiate a return, please click the link below. Input your order details within 30 days of your purchase date, and a pre-paid return shipping label will be sent to your email.
Please note all collaboration products are final sale and are not eligible for return or exchange.
Orders may be cancelled before they are processed, typically within 24 hours. Once an order has been sent for fulfillment it can not be cancelled and a return must be initiated.