FAQ

AUTHENTICATE YOUR PRODUCT with CERTILOGO

Follow the link bellow to enter Certilogo site and validate your product code. Please note that by clicking on the link you will be leaving Nobis.com site.

  • How do I care for my new Nobis jacket?
    • Wash: Always remove fur from your jacket prior to laundering. Jacket should be zipped closed, plackets fully closed and washed "face out" on low, delicate cool settings. Dry: Jacket should be zipped closed, placket fully closed, then turned "inside out" to dry on low cool setting.

  • What is the warranty for my Nobis product?
    • Nobis products are fully warranted against defects in materials and workmanship. In the rare event the product has failed due to a manufacturing defect or component failure, we will repair the product without charge or replace at our discretion. This warranty does not include repairs due to accidents, improper care, negligence, or normal wear and tear. Original Proof of Purchase must be provided. Warranty is non-transferrable. Please contact your selling dealer for any warranty inquiries.

  • Where can I purchase Nobis products?
    • Please refer to our updated Boutique locator.

  • Where can I find the style that I want?
    • All dealers carry different styles within the collection. You won't find every style at every store that sells Nobis. Some stores only carry outerwear, some only headwear, and some only carry accessories! Call around if you are looking for something specific or order online.

  • What is a Certilogo Code?
    • A "Certilogo Code" or "CLG Code" is an identification code used to tag products belonging to those brands who have chosen the Certilogo brand protection solution to fight counterfeits. It is a "human readable" code composed of 12 digits usually preceded by the acronym "CLG." Example: CLG 012 345 678 901 or, in some cases, 012 345 678 901. All Nobis Jackets have a unique Certilogo protecting your purchase.

  • What do I need to do to verify the authenticity or my Nobis Jacket?
    • You will find the Certilogo on the hangtag attached to the Jacket. Each product has a unique code. Simply go to certilogo.com/code and enter the Certilogo Code into the Authenticator, which will ask you a couple of simple questions and tell you if the product is authentic or not.

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